Returns & Exchanges

RETURN & EXCHANGE POLICY

Thank you for choosing MOGSki. To ensure a smooth return or exchange experience, please read the following guidelines:

Non-returnable Situations

• Products with non-quality-related damage caused by improper handling, personal damage, or stains.
• Worn, altered, or incomplete items, including packaging, tags, or accessories.
• Requests made after 7 days from receiving the product for quality issues.

Return & Exchange Instructions

• Products must be clean, unworn, and in a resalable condition to qualify for a return.
• Please use original packaging when returning products. If unavailable, use sturdy alternative packaging to ensure the product's integrity during transit.
• For a quick return process, we recommend using a reliable courier service. We do not accept returns sent via regular mail without tracking.
• Returns not meeting these conditions may be rejected.

Warranty

• Glue Line Issues: Within 7 days of purchase, if any quality issues such as peeling or cracking occur, contact us for assistance.
• Color and Size Changes: Within 1 month, unworn items can be exchanged for different colors or sizes.
• Natural Wear and Tear: For normal use, our natural leather products are guaranteed for up to 3 months. Manufacturing defects are covered for 3 months.

Please include the following information with your return to avoid delays:

• Name, Phone Number, Return Reason, and any supporting documents or photos.